1 / 2
SoftBank Robotics

SoftBank Pepper

Enquire Now SoftBank Robotics
Our Verdict: A pioneering social robot that defined the category. Production ceased in 2021, but thousands remain operational in commercial settings worldwide.

SoftBank Pepper was the world’s most recognized social robot, deployed in thousands of businesses worldwide. Standing at 120 cm (4 feet) tall, Pepper reads emotions through facial analysis and voice tone, adapting its responses to match the user’s mood. It supports over 20 languages and holds engaging conversations.

Note: SoftBank Robotics halted Pepper production in 2021, citing weak demand. While existing units remain in use across retail, hospitality, and healthcare settings, new units are no longer manufactured. Some refurbished units may still be available through third-party resellers. The Pepper platform remains historically significant as one of the first mass-produced social robots.

Retail and hospitality greeting Healthcare companion Education and research Event interaction

Specifications

Height 120cm (4 feet)
AI Emotion recognition + NLP
Languages 20+ languages
Battery Life 12 hours
Display 10.1-inch chest tablet
Sensors Cameras, mic array, LiDAR, touch
OS Android-based (Pepper SDK)

Pros & Cons

A quick summary of where this model performs well and where it falls short.

Pros

  • Most proven social robot worldwide
  • Emotion recognition is sophisticated
  • 20+ language support
  • Long 12-hour battery
  • Custom app development via SDK

Cons

  • Very expensive
  • Designed primarily for commercial use
  • Large footprint for home use
  • Aging hardware platform

Interested in this product?

Want to know more about the SoftBank Pepper? Send us an enquiry and we'll get back to you with pricing, availability, and any details you need.

We respect your privacy. Your information will only be used to respond to your enquiry.

Related Products

SoftBank Pepper
Enquire Now