Relay Robotics Relay2

Our Verdict: The refined veteran of hotel delivery robots. Proven reliability with meaningful gen-2 improvements.

The Savioke Relay2 is the second generation of one of the original hotel delivery robots. Building on years of real-world hotel deployment data, the Relay2 features a 40% larger secure compartment, double the battery life, and a new group delivery mode that allows it to serve multiple rooms in a single trip.

The Relay2’s proven track record in hundreds of hotels gives property managers confidence in its reliability. Its simple operator interface means front desk staff can dispatch deliveries in seconds, and the robot handles everything from elevator navigation to guest notification automatically.

Hotel room service delivery Hospital supply delivery Corporate office mail distribution Senior living facility logistics

Specifications

Compartment Secure enclosed bin, 6300 cu. in.
Payload 15 lbs (6.8 kg)
Battery Life 14 hours
Navigation LIDAR + elevator IoT
Delivery Mode Single + group multi-room
Notifications Phone call + SMS to guest
Dimensions 38 x 22 x 42 inches

Pros & Cons

A quick summary of where this model performs well and where it falls short.

Pros

  • Autonomous elevator integration for multi-floor delivery
  • Compact form factor navigates tight hotel corridors
  • UV-C disinfection between deliveries
  • Bilingual guest interaction capability

Cons

  • Enterprise pricing limits small hotel adoption
  • Requires reliable Wi-Fi infrastructure
  • Limited payload capacity for heavy items
  • May not navigate very old building layouts

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