Fellow Robots

Fellow Robots NaviBot

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Our Verdict: Clever dual-purpose design that justifies the investment. Customer navigation plus inventory scanning delivers strong ROI for retailers.

Fellow Robots’ NaviBot is a dual-purpose retail robot that serves both customer-facing navigation and back-of-house inventory management. When customers approach, NaviBot helps locate products, provides pricing, and physically guides shoppers to the correct aisle and shelf location.

During off-hours or between customer interactions, NaviBot autonomously scans shelves using computer vision to identify out-of-stock items, misplaced products, and pricing discrepancies. This dual functionality provides retailers with both customer service improvement and operational efficiency gains from a single platform.

Retail customer product navigation Automated inventory shelf scanning Hardware store assistance Large format retail optimization

Specifications

Height 5'5" (165 cm)
Display 12" front touchscreen
Battery Life 10 hours
Navigation Lidar SLAM autonomous
Scanning RFID + computer vision shelf scan
Languages 8 languages

Pros & Cons

A quick summary of where this model performs well and where it falls short.

Pros

  • Dual-purpose: customer service + inventory
  • Autonomous shelf scanning saves labor
  • Physically guides shoppers to products
  • Strong ROI data from existing deployments

Cons

  • High upfront investment
  • Requires product database integration
  • Struggles in very crowded aisles
  • Shelf scanning accuracy varies by store layout

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Fellow Robots NaviBot
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